Green Windows Dorm and Hotel

Please provide us Terms of Use below (Optional):

1. Booking and Payment

• All Bookings must be confirmed with a deposit of 25%, with the remaining balance due 14 days prior to the arrival date.

• Prices are subject to change unless the booking is confirmed.

2. Check-in and Check-out

• Check-in time is at 15.00 and check-out time is at 11.00

• Early check-in or late check-out are subject to availability.

3. Guest Conduct

• The villa is intended for peaceful and private use only.

• Noise levels must be kept to a minimum to respect neighbours and other guests.

• The villa is a non-smoking property. Smoking is only allowed in designated areas.

• No pets are allowed in the property.

4. Occupancy limits

• The villa has a maximum occupancy of 6 guests. Additional guests may incur extra charges and must be approved by management.

5. Damage and Liability

• Guests are responsible for any damage caused to the property or its contents during their stay.

• The villa is not responsible for any personal injury or loss of property during the stay

6. Housekeeping and Maintenance

• Daily housekeeping services are included unless otherwise stated.

• The villa may conduct routine maintenance during your stay. Any necessary maintenance will be done with minimum disruption.

7. Cancellations and Refunds

• Cancellations made 14 days prior to arrival are subject to a full refund. Cancellations made within 14 days may incur a cancellation fee or forfeit the deposit.

• No-show or early departure will not be refunded.

8. Privacy and Data Protection

• Any personal information provided will be used solely for booking purposes and kept confidential in accordance with our privacy policy.

9. Local Laws and Regulations

• Guests must comply with all local laws and regulations during their stay.

10. Force Majeure

• The villa is not liable for disruptions or cancellations due to circumstances beyond its control, including natural disasters, strikes, or government restrictions.